top of page

Privacy Policy

Effective Date: 15-April-2025

​

Introduction

​

Nexbien Ventures Pvt Ltd ("Nexbien," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and Learning Management Software (LMS). By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

​

1. Information We Collect

We collect various types of information to provide and improve our services effectively. The information collected includes:

​

1.1 Personal Information:

​

When you register on our platform as a student or parent, we may collect:

​

  • Full Name

  • Email Address

  • Phone Number

  • Residential Address

  • Date of Birth

  • Parent/Guardian Contact Details (for minors)

​

1.2 Student Information:

​

To customize learning experiences, we may collect:

​

  • Class & Grade Level

  • Subjects of Interest

  • Learning Preferences

  • Performance & Progress Reports

​

1.3 Payment Information:

​

For processing tuition fees, we collect:

​

  • Transaction Details

  • Payment Mode (Credit/Debit Cards, UPI, Bank Transfers)

  • Billing Address

​

1.4 Technical Data:

​

To enhance user experience and security, we collect:

​

  • IP Address

  • Browser Type & Version

  • Device Information (Operating System, Device Model)

  • Log Files (Usage Data, Error Reports, Session Data)

​

1.5 Cookies & Tracking Technologies:

​

We use cookies and similar technologies to:

​

  • Track website usage and analytics

  • Improve user experience

  • Remember login preferences

  • Detect fraudulent activities

​

Users can manage cookie preferences through their browser settings.

​

2. How We Use Your Information

​

We use the collected data for the following purposes:

​

  • Service Provision: Registering students, managing accounts, and providing online tuition services.

  • Payment Processing: Securely handling tuition fees through authorized payment gateways.

  • Learning Enhancement: Monitoring student progress, generating performance reports.

  • Communication: Sending notifications, class schedules, assignment updates, and support-related messages.

  • Website & LMS Improvement: Analyzing user behavior to enhance functionality, security, and performance.

  • Legal & Compliance Purposes: Complying with applicable laws, fraud prevention, and dispute resolution.

​

3. Data Sharing & Third-Party Services

​

We do not sell or rent personal data to third parties. However, we may share your information with:

​

  • Payment Processors: To facilitate secure transactions.

  • Service Providers: For hosting, LMS functionalities, customer support, and analytics.

  • Legal Authorities: If required by law, court order, or legal proceedings.

​

All third parties handling user data are contractually obligated to ensure data protection and confidentiality.

​

4. Data Security

​

We implement stringent security measures to protect personal data from unauthorized access, misuse, or breaches. These measures include:

​

  • Secure Socket Layer (SSL) encryption for transactions.

  • Two-factor authentication for teacher and student accounts.

  • Restricted access to sensitive data.

  • Regular security audits and compliance checks.

​

Despite our efforts, no system is 100% secure. Users are advised to keep their login credentials confidential and report any suspicious activity.

​

5. User Rights & Choices

​

Users have the following rights concerning their personal data:

​

  • Access & Update: Review and update personal information through their account settings.

  • Data Deletion: Request deletion of their account and personal information (subject to legal requirements).

  • Opt-Out of Marketing: Unsubscribe from promotional emails by using the opt-out link or contacting us.

  • Data Copy Requests: Obtain a copy of stored personal data in a readable format.

​

For any privacy-related requests, email us at contact@nexbien.com.

​

6. Retention of Data

​

We retain personal data only for as long as necessary to:

​

  • Provide services to users.

  • Comply with legal and regulatory obligations.

  • Resolve disputes and enforce agreements.

Once data is no longer needed, we securely delete or anonymize it.

​

7. Children’s Privacy

​

Our services are intended for students under parental supervision. Parents or legal guardians must consent to the collection of children’s data. If we discover unauthorized data collection from a minor without consent, we will delete such information promptly.

​

8. International Data Transfers

​

If data is transferred outside India, we ensure compliance with applicable data protection laws and implement security safeguards.

​

9. Changes to This Privacy Policy

​

We may update this Privacy Policy periodically. Changes will be communicated through email or a notice on our website. Users should review this policy regularly for updates.

​

10. Contact Us

​

For privacy-related queries or concerns, please contact:

​

Nexbien Ventures Pvt Ltd
Email: contact@nexbien.com

​

By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.

bottom of page